Bought a rental condo with Liana Norman. Ethical, knowledgeable and a pleasure to work with. Extremely helpful with financing and repair issues. Liana went out of her way to be available for our questions and concerns regardless of their redundancy; always in a timely manner. She was always patient even when dealing with potential buyers who were misrepresenting their abilities to rent a high-end property. Inevitable delays and problems did not derail her. Cool under stress. Highly recommended.